The 358 security fence, with its small apertures and welds at each intersection, eliminates footholds and finger holds, prevents objects from being passed through, and is particularly effective against conventional hand-cutting tools.
1. Q: Are the welding points easy to break?
A: Rest assured, we conduct tensile strength tests during production to ensure durability.
2. Q: Do the fences rust easily?
A: Prior to painting, the fences undergo a thorough sandblasting and triple cleaning process: water cleaning, parkerising, and water cleaning. We use premium powders from international brands like Dupont and Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3. Q: If the quality doesn't meet my expectations, how do you address the issue?
A: We ensure no defective products leave our factory with stringent quality inspections at every step, aiming for a defect rate of less than 0.1%. If any issue arises, we guarantee resolution within 2 working days upon receiving your proof via pictures or videos.
4. Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock. However, customers need to cover the courier cost. All sample costs will be refunded after you place an order.
5. Q: What is the warranty period for your fence products?
A: Our products have a longevity of at least 10 years. We typically offer a 5-10 year guarantee.
6. Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7. Q: How is your after-sales service?
A: We track the goods in real-time after dispatch and provide timely feedback. Upon receiving the goods, our dedicated staff will conduct follow-up visits. If any issues arise, we will respond within 2 working days.
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