| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we rigorously test the tensile strength during production.
2.Q: Do the fences rust easily?
A: No. Prior to painting, the fences undergo a thorough sand-blasting and triple cleaning process: water cleaning, parkerising, and water cleaning again. We use premium powders from internationally renowned brands like Dupont and AkzoNobel to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: If the quality does not meet my expectations, how will this be addressed?
A: We ensure that no defective products leave our factory through stringent quality inspections at every step, reducing the defective rate to less than 0.1%. If any issue arises, we guarantee to resolve it within 2 working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock, but customers must cover the courier cost. All sample costs will be refunded after you place an order.
5.Q: What warranty do you offer for your fence products?
A: Our products are designed to last for at least 10 years. Typically, we provide a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: Once goods are dispatched, we track them in real-time and provide timely updates. After you receive the goods, our dedicated staff will follow up, and if any issues arise, we will respond within 2 working days.
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