| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we rigorously test the tensile strength during production.
2.Q: Do the fences rust easily?
A: Our fences undergo a meticulous process of sand-blasting, parkerising, and water cleaning before painting. We use internationally renowned brands like Dupont or AkzoNobel for powder coating to ensure a beautiful, firm, and smooth plastic layer that is resistant to both UV rays and corrosion.
3.Q: What if the quality doesn't meet my expectations?
A: We assure no defective products leave our factory. Our stringent quality inspections at every stage ensure a defect rate of under 0.1%. If any issue arises, we promise to resolve it within 2 working days upon receiving your proof.
4.Q: What is your sample policy?
A: We can provide samples if parts are in stock, but customers must bear the courier cost. The sample cost will be refunded after the order is placed.
5.Q: What is the warranty period for your fence products?
A: Our products have a life expectancy of at least 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback once goods are dispatched. After receiving the goods, a dedicated staff member will follow up. If any issues arise, we will respond within 2 working days.
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