| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we rigorously test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Prior to painting, we sand-blast and clean the fences thrice: water cleaning, parkerising, and another round of water cleaning. We use internationally renowned powders like Dupont or AkzoNobel to create a beautiful, firm, and smooth plastic layer that is resistant to both UV and corrosion.
3.Q: What if the quality does not meet my expectations?
A: We ensure no defective products leave our factory through strict quality inspections at every step, maintaining a defect rate below 0.1%. If an issue arises, we promise to resolve it within 2 working days upon receiving proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock. Customers must cover courier costs, which will be refunded after placing an order.
5.Q: How long is the warranty for your fence products?
A: Our products have a minimum lifespan of 10 years. We typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: We track shipments in real time and provide timely updates. Upon receiving the goods, our dedicated staff will follow up with you. Any issues will be addressed within 2 working days.
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