Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1. Q: Are the welding points prone to breaking?
A: Rest assured, we test the tensile strength during production to ensure durability.
2. Q: Do the fences rust easily?
A: Our fences undergo thorough sand-blasting and triple cleaning processes before painting. We use high-quality Dupont or AkzoNobel powders for a beautiful, firm, and UV-resistant finish, ensuring long-term corrosion resistance.
3. Q: What if the product quality doesn't meet my expectations?
A: We ensure no defective products leave our factory with stringent quality inspections at every step, maintaining a defect rate below 0.1%. If any issues arise, we guarantee resolution within 2 working days upon receiving proof.
4. Q: What is your sample policy?
A: We provide samples if we have ready parts in stock. Customers must cover courier costs, but all sample costs are refunded upon order placement.
5. Q: What warranty do you offer for your fence products?
A: Our products are designed to last at least 10 years, with a typical warranty of 5-10 years.
6. Q: Can I become your agent?
A: We warmly welcome all cooperation forms. Please email us for more details.
7. Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback after dispatch. After you receive the goods, dedicated staff will follow up, and we promise a response within 2 working days if any issues arise.