| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Q: Are the welding points prone to breaking?
A: Rest assured, we test the tensile strength during production to ensure durability.
2. Q: Are the fences susceptible to rust?
A: We sand-blast and clean each fence three times before painting: water cleaning, parkerising, and another water cleaning. We use top-tier powders from Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV and corrosion.
3. Q: If the quality doesn't meet my expectations, how will you address this?
A: We ensure no defective products leave our factory by conducting strict quality inspections at every step, reducing the defective rate to less than 0.1%. Should any issue arise, we guarantee resolution within 2 working days after receiving your proof.
4. Q. What is your sample policy?
A: If we have ready parts in stock, we can supply samples, but customers must cover the courier cost. All sample costs will be refunded after you place an order.
5. Q: What warranty does your company provide for fence products?
A: Our products last at least 10 years, with a typical guarantee of 5-10 years.
6. Q: Can I become your agent?
A: We welcome all types of cooperation. Please email us for more details.
7. Q: What is your after-sales service like?
A: We track the goods in real time and provide timely feedback. After you receive the goods, our dedicated staff will conduct return visits and address any issues within 2 working days.
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