| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, tensile strength is meticulously tested during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a thorough pre-painting process including sand-blasting and three stages of cleaning: water cleaning, parkerising, and another water cleaning. We use high-quality powders from international brands like Dupont and Aksu to ensure a beautiful, firm, and smooth plastic layer. The surface is resistant to ultraviolet rays and corrosion.
3.Q: If the quality does not meet my expectations, how will you address this?
A: We ensure that no defective products leave our factory by conducting strict quality inspections at every step. Our defect rate is guaranteed to be less than 0.1%. If any issues arise, we will resolve them within 2 working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: We can supply samples if we have parts in stock. Customers are responsible for courier costs, and all sample costs will be refunded after order placement.
5.Q: What is the warranty period for your fence products?
A: Our products are designed to last for at least 10 years. We typically offer a warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We provide real-time tracking of goods once sent and offer timely feedback. After you receive the goods, our dedicated staff will conduct follow-up visits. Should any issues arise, we will respond within 2 working days.
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