| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo thorough sand-blasting and triple cleaning: water cleaning, parkerising, and water cleaning. We use high-quality Dupont or AkzoNobel powders for painting, ensuring a beautiful, firm, and smooth surface that is resistant to UV rays and corrosion.
3.Q: What happens if the quality doesn't meet my expectations?
A: We ensure no defective products leave our factory through strict quality inspections, keeping the defect rate under 0.1%. If an issue arises, we will resolve it within 2 working days upon receiving proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock. Customers must cover the courier cost, but sample costs will be refunded after placing an order.
5.Q: How long is the warranty for your fence products?
A: Our products last for at least 10 years, with a usual warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sale service?
A: We track shipments in real time and provide timely feedback. After you receive the goods, our dedicated staff will follow up and address any issues within 2 working days.
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