| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easy to break?
A: Please rest assured. We test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: To prevent rust, fences undergo sand-blasting and triple cleaning: water cleaning, parkerising, and another water cleaning. We use top-tier powder brands like Dupont and Aksu to ensure a beautiful, firm, and smooth finish. Our coatings are UV-resistant and corrosion-proof.
3.Q: If the product quality does not meet my expectations, what recourse do I have?
A: Our commitment to quality ensures no defective products leave our factory. We enforce strict quality control measures at every step, reducing the defect rate to below 0.1%. Should any issues arise, we promise to resolve them within 2 working days upon receiving proof via photos or videos.
4.Q: What is your sample policy?
A: We offer samples if we have parts in stock. However, customers must cover the courier cost. The sample cost will be refunded after you place an order.
5.Q: How long is the warranty for your fence products?
A: Our products can last for at least 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7.Q: How does your after-sales service work?
A: Once the goods are dispatched, we provide real-time tracking and timely feedback. After you receive the goods, our dedicated staff will follow up with you. Any issues will be addressed within 2 working days.
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