Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Please don’t worry. We test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a meticulous process: sand-blasting, cleaning (water cleaning - parkerising - water cleaning) before painting. We use internationally renowned powder brands like Dupont and Aksu to ensure a beautiful, firm, smooth, and UV-resistant finish, protecting against corrosion.
3.Q: What if the quality does not meet my expectations?
A: We ensure no defective products leave our factory through strict quality inspections in every step, aiming for a defective rate below 0.1%. If any issue arises, we guarantee resolution within 2 working days upon receiving your proof via pictures or videos.
4.Q. What is your sample policy?
A: If we have ready parts in stock, we can supply samples. Customers must cover courier costs, but the sample cost will be refunded after placing an order.
5.Q: What warranty do you provide for your fence products?
A: Our products last for at least 10 years, typically offering a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback after dispatching the goods. Post-delivery, dedicated staff will follow up with you. If any issues arise, we will respond within 2 working days.