Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: The fences undergo a meticulous cleaning process: sand-blasting, parkerising, and water cleaning before painting. We use Dupont or Aksu powder to ensure the plastic layer is beautiful, firm, smooth, and resistant to UV and corrosion.
3.Q: If the quality doesn't meet my expectations, how do you resolve the issue?
A: We ensure no defective products leave our factory through strict quality inspections, keeping the defective rate below 0.1%. If an issue arises, we promise to resolve it within 2 working days with proof provided.
4.Q: What is your sample policy?
A: We can provide samples if we have parts in stock. Customers must pay the courier cost, but sample costs are refunded after placing an order.
5.Q: How long is the warranty for your fence products?
A: Our products last at least 10 years, with a usual guarantee of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for details.
7.Q: How is your after-sales service?
A: We track shipments in real time and provide timely feedback. After receiving the goods, dedicated staff will follow up. If any issues arise, we will respond within 2 working days.