| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. Our fences undergo a rigorous cleaning process: sand-blasting, three rounds of water cleaning, and parkerising. We use high-quality Dupont or Aksu powders to ensure a beautiful, firm, smooth, UV-resistant, and corrosion-resistant surface.
3.Q: If the quality does not meet my expectations, how will you address this?
A: We maintain stringent quality control to keep defects below 0.1%. If an issue arises, we will resolve it within 2 working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: If we have ready parts in stock, we can supply a sample. However, customers must cover the courier costs. All sample costs will be refunded after you place an order.
5.Q: How long is the warranty for your fence products?
A: Our products have a minimum lifespan of 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of collaboration. Please email us for more details.
7.Q: What is your after-sales service like?
A: We offer real-time tracking and timely feedback after shipment. Upon receiving the goods, our dedicated staff will follow up. Any issues reported will be addressed within 2 working days.
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