After-sales Service: | 5 Years |
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Warranty: | 5 Years |
Certification: | ASTM, ISO9001, RoHS, CE |
Hole Shape: | Square |
Frame Finishing: | PVC Coated |
Surface Treatment: | Galvanized,PVC Coated |
Samples: |
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Customization: |
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1. Q: Are the welding points prone to breaking?
A: Please rest assured, we test the tensile strength during production to ensure durability.
2. Q: Do the fences rust easily?
A: Our fences undergo a meticulous process before painting: sandblasting and three rounds of cleaning (water cleaning, parkerising, water cleaning). We use Dupont or Aksu powders, renowned international brands, ensuring a beautiful, firm, and smooth plastic layer that is UV and corrosion-resistant.
3. Q: If the quality doesn't meet my expectations, how do you address this issue?
A: We ensure no defective products leave our factory through strict quality inspections at every step, aiming to reduce the defective rate to less than 0.1%. If any issues arise, we guarantee resolution within 2 working days upon receiving proof via pictures or videos.
4. Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock. Customers need to cover the courier cost. All sample costs will be refunded after you place an order.
5. Q: How long is the warranty for your fence products?
A: Our products have a lifespan of at least 10 years. We typically offer a warranty ranging from 5 to 10 years.
6. Q: Can I become an agent for your products?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7. Q: How is your after-sales support?
A: After dispatching the goods, we track them in real-time and provide timely feedback. Upon receipt, our dedicated staff will follow up, and any issues will be addressed within 2 working days.
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