Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a thorough cleaning and sand-blasting process before painting. We use high-quality Dupont or Aksu powder to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: What if the product quality doesn't meet my expectations?
A: We ensure that no defective products leave our factory by conducting strict quality inspections at every step, reducing the defect rate to less than 0.1%. If an issue arises, we guarantee a resolution within 2 working days upon receiving proof.
4.Q: What is your sample policy?
A: We can provide samples if we have stock available. Customers must cover the courier cost, but all sample costs will be refunded after placing an order.
5.Q: What is the warranty period for your fence products?
A: Our products have a lifespan of at least 10 years, and we typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We welcome all types of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track the shipped goods in real-time and provide timely feedback. Upon receipt of the goods, dedicated staff will follow up, and any issues will be addressed within 2 working days.