| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we rigorously test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: No. Before painting, the fences are sand-blasted and cleaned three times: water cleaning, parkerising, and water cleaning again. We use high-quality powder from internationally renowned brands like Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV and corrosion.
3.Q: If the quality does not meet my expectations, how will you address the issue?
A: First, we ensure no defective products leave our factory, maintaining a strict quality inspection at every step, reducing defective rates to less than 0.1%. If any issue arises, we guarantee to resolve it within 2 working days upon receiving your photos or videos as proof.
4.Q: What is your sample policy?
A: If we have parts in stock, we can provide samples. Customers need to cover courier costs, but all sample costs will be refunded after placing an order.
5.Q: What is the warranty period for your fence products?
A: Our product lifespan is at least 10 years, and we typically offer a 5-10 year warranty.
6.Q: Can I be your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sale service?
A: We track shipments in real-time and provide timely updates. After you receive the goods, our dedicated staff will follow up, and if any issues arise, we will respond within 2 working days.
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