| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we conduct tensile strength tests during production to guarantee durability.
2.Q: Do the fences rust easily?
A: To prevent rust, fences undergo sand-blasting and are cleaned three times: water cleaning, parkerising, and another water cleaning. We use Dupont or Aksu powder coatings, known for their quality. This ensures a beautiful, firm, and smooth plastic layer that is resistant to UV and corrosion.
3.Q: If the quality does not meet my expectations, how will you address it?
A: We ensure that no defective products leave our factory through strict quality inspections at every step, reducing the defect rate to below 0.1%. Should any issue arise, we guarantee resolution within 2 working days with proof from your pictures or videos.
4.Q. What is your sample policy?
A: If we have parts in stock, we can provide samples, but customers must cover courier costs. Sample costs are refunded after the order is placed.
5.Q: What is the warranty for your fence products?
A: Our products have a lifespan of at least 10 years, with a typical warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all kinds of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and feedback after shipment. Upon receipt, dedicated staff will conduct follow-up visits. Any issues will be addressed within 2 working days.
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