| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we rigorously test the tensile strength during production.
2.Q: Do the fences rust easily?
A: All fences are sand-blasted and triple-cleaned before painting. We use premium powders from international brands like Dupont and Aksu to ensure a beautiful, firm, and smooth finish that resists UV and corrosion.
3.Q: If the quality doesn't meet my expectations, how will you resolve the issue?
A: We do not permit defective products to leave our factory. Stringent quality control measures ensure a defect rate below 0.1%. Should any issue arise, we promise to resolve it within 2 working days upon receiving photographic or video proof.
4.Q: What is your sample policy?
A: We can provide samples if we have stock parts available, but customers must cover courier costs. Sample costs will be refunded after an order is placed.
5.Q: What warranty does your company offer for fence products?
A: Our products are designed to last at least 10 years, with a standard warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking of shipments and offer timely feedback. After delivery, a dedicated staff member will follow up, and any issues will be addressed within 2 working days.
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