| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Please rest assured. We conduct tensile strength tests during production to prevent this issue.
2.Q: Do the fences rust easily?
A: Prior to painting, the fences undergo a three-stage cleaning process: water cleaning, parkerising, and another round of water cleaning. We use renowned international brands like Dupont or Aksu for powder coating to ensure the surface is beautiful, firm, smooth, UV-resistant, and corrosion-resistant.
3.Q: What if the quality doesn't meet my expectations?
A: We ensure no defective products leave our factory by conducting strict quality inspections at every stage, reducing the defective rate to less than 0.1%. If any issue arises, we guarantee resolution within 2 working days upon receiving your proof via pictures or videos.
4.Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock, but customers need to cover the courier cost. All sample costs will be refunded after you place an order.
5.Q: How long is the warranty on your fence products?
A: Our products have a lifespan of at least 10 years. We typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track the goods in real-time and give timely feedback. After you receive the goods, our dedicated staff will conduct return visits. If any issues arise, we will respond within 2 working days.
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