| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breakage?
A: Rest assured, we rigorously test the tensile strength during production.
2.Q: Do the fences rust easily?
A: Our fences undergo a meticulous triple-cleaning process: water cleaning, parkerising, and another water cleaning before painting. We use Dupont or Aksu powders—world-renowned brands—ensuring a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: If the quality does not meet my standards, how do you address this issue?
A: We ensure no defective products leave our factory, conducting stringent quality inspections at every step to reduce the defect rate to less than 0.1%. Should any issue arise, we guarantee resolution within 2 working days upon receiving your proof in pictures or videos.
4.Q. What is your sample policy?
A: We can provide samples if we have available parts in stock. Customers must cover the courier cost, but all sample costs will be refunded upon placing an order.
5.Q: What is the warranty period for your fence products?
A: Our products have a lifespan of at least 10 years, and we usually provide a warranty of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track shipments in real-time and provide timely feedback. After you receive the goods, we have dedicated staff for follow-up visits. If any issues arise, we will respond within 2 working days.
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