| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we conduct tensile strength tests during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. Prior to painting, each fence undergoes a meticulous three-step cleaning process: water cleaning, parkerising, and a final water rinse. We use premium powder brands like Dupont and Aksu, ensuring the plastic layer's beauty, firmness, and smooth finish, with added resistance to UV rays and corrosion.
3.Q: If the product quality doesn't meet my expectations, what measures do you take?
A: We maintain stringent quality control at every stage to ensure no defective products leave our factory, keeping the defect rate below 0.1%. Should any issue arise, we guarantee resolution within two working days upon receiving your proof via pictures or videos.
4.Q. What is your sample policy?
A: We provide samples if we have available parts in stock, though customers need to cover the courier cost. All sample costs are refunded upon placing an order.
5.Q: How long is the warranty on your fence products?
A: Our products are designed to last at least 10 years, with a standard warranty period ranging between 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of collaboration. Please contact us via email for further details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking of your goods and timely feedback. After receiving the products, our dedicated staff will follow up to address any concerns within two working days.
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