| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Rest assured, we rigorously test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. Prior to painting, our fences undergo a comprehensive cleaning process: water cleaning, parkerising, and another round of water cleaning. We use high-quality Dupont or Aksu powders to create a beautiful, firm, and smooth plastic layer that resists UV rays and corrosion.
3.Q: What if the quality doesn't meet my expectations?
A: We maintain a strict quality inspection protocol to ensure defective products do not leave our factory, keeping the defect rate below 0.1%. Should any issue arise, we promise to resolve it within 2 working days upon receiving your proof in the form of pictures or videos.
4.Q: What is your sample policy?
A: We offer samples if we have ready parts in stock, with the customers covering the courier cost. All sample costs will be refunded once you place an order.
5.Q: How long is the warranty for your fence products?
A: Our fences are built to last for at least 10 years. Generally, we offer a warranty period of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: Post-shipment, we will track the goods in real time and provide timely feedback. Upon receiving the goods, our dedicated staff will conduct follow-up visits. Any issues will receive a response within 2 working days.
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