| Customization: | Available |
|---|---|
| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Please rest assured, we test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Prior to painting, the fences undergo sand-blasting and triple cleaning: water cleaning, parkerizing, and water cleaning. We use top-grade powders from brands like Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer that is UV and corrosion-resistant.
3.Q: If the quality does not meet my standards, how will you address this issue?
A: We ensure that no defective products leave our factory through stringent quality inspections at every step, keeping the defect rate below 0.1%. Should any issue arise, we guarantee to resolve it within 2 working days upon receiving your photos or videos.
4.Q. What is your sample policy?
A: We can provide samples if we have parts in stock, but customers must cover the courier cost. All sample costs will be refunded after you place an order.
5.Q: How long is the warranty for your fence products?
A: Our products last at least 10 years. We typically offer a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: We track the goods in real-time after shipment and provide timely feedback. Upon receiving the goods, our dedicated staff will follow up, and any problems will be addressed within 2 working days.
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