| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Please rest assured. We test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Prior to painting, fences are sand-blasted and cleaned three times: water cleaning, parkerising, and water cleaning. We use top-quality Dupont or Aksu powder, which ensures the plastic layer is beautiful, firm, smooth, and resistant to UV and corrosion.
3.Q: If the quality doesn't meet my expectations, how do you address it?
A: We ensure no defective products leave our factory with our stringent quality inspections, maintaining a defect rate below 0.1%. If an issue arises, we guarantee a resolution within 2 working days upon receiving your proof (pictures or videos).
4.Q: What is your sample policy?
A: We can supply samples if we have ready parts in stock. However, customers must cover the courier cost. Sample costs will be refunded after order placement.
5.Q: How long is the warranty for your fence products?
A: Our products are designed to last at least 10 years. We typically offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: After dispatch, we track the shipment in real-time and provide timely feedback. Upon receiving the goods, our dedicated staff will conduct follow-ups. Should there be any issues, we guarantee a response within 2 working days.
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