Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welding points prone to breaking?
A: Absolutely not. We rigorously test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: No. The fences undergo thorough cleaning and sand-blasting before painting. We use top-quality powder from internationally renowned brands like Dupont and Aksu to ensure a beautiful, firm, and smooth finish that is resistant to UV rays and corrosion.
3.Q: What if the product quality does not meet my expectations?
A: We maintain stringent quality control and do not allow defective products to leave the factory. Our defective rate is less than 0.1%. If any issues arise, we guarantee to resolve them within 2 working days upon receiving visual proof.
4.Q: What is your sample policy?
A: We can provide samples if parts are in stock. Customers must cover the courier cost, which will be refunded after placing an order.
5.Q: How long is the warranty for your fence products?
A: Our products are designed to last at least 10 years. We typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We welcome all forms of cooperation. Please email us for more details.
7.Q: What is your after-sales service like?
A: We provide real-time tracking and timely feedback after dispatch. Once you receive the goods, a dedicated staff member will follow up. Any issues will be addressed within 2 working days.