The 358 security fence features small apertures and welded intersections that eliminate foot and finger holds, prevent objects from passing through, and are especially effective against conventional hand-cutting tools.
1. Q: Are the welding points prone to breaking?
A: Please rest assured. We test tensile strength throughout production.
2. Q: Do the fences rust easily?
A: To prevent rust, fences undergo a thorough cleaning process—water cleaning, parkerising, and another water cleaning—before painting. We use international brands Dupont or Aksu for powder coating to ensure a beautiful, firm, and smooth plastic layer resistant to UV and corrosion.
3. Q: If quality doesn't meet my expectations, how is the issue resolved?
A: We ensure strict quality inspections at every step, aiming for a defect rate below 0.1%. If an issue arises, we guarantee resolution within 2 working days of receiving photo or video evidence.
4. Q: What is your sample policy?
A: Samples are available if we have ready parts in stock. Customers cover courier costs, but all sample costs are refunded upon order placement.
5. Q: What warranty does your company offer on fence products?
A: Our products have a lifespan of at least 10 years. Generally, we provide a 5-10 year warranty.
6. Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7. Q: How is your after-sales service?
A: We track the goods in real-time after they are sent and provide timely feedback. Upon receipt, a dedicated staff member will follow up, and we guarantee a response to any issues within 2 working days.