Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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Meticulously crafted chain link fencing with precise mesh dimensions and minimal tolerance. Features robust wire sizes with strict adherence to height specifications.
1.Q: Are the welding points easily to get broken? A: Please do not worry. We rigorously test the tensile strength during production to ensure durability and robustness.
2.Q: Do the fences rust easily? A: Absolutely not. Our fences undergo a meticulous process before painting: sand-blasting and a three-step cleaning regimen—water cleaning, parkerising, and another water cleaning. We use high-quality powder coatings from globally recognized brands like Dupont and Aksu, ensuring a beautiful, firm, and smooth plastic layer that is resistant to ultraviolet rays and corrosion.
3.Q: If the quality does not meet my expectations, how do you handle it? A: We maintain strict quality control and do not allow any defective products to leave our factory. We conduct thorough inspections at every step and aim to keep the defect rate below 0.1%. Should any issues arise, we pledge to resolve them within 2 working days upon receiving your proof in photos or videos.
4.Q. What is your sample policy? A: We can provide samples if we have ready parts in stock, but customers need to cover the courier costs. However, all sample costs will be refunded upon placing an order.
5.Q: What warranty does your company offer for fence products? A: Our products are built to last at least 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6.Q: Can I become your agent? A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sales service? A: We provide real-time tracking of goods once shipped and offer timely feedback. Upon receipt of the goods, a dedicated staff member will follow up with you. If any issues arise, we guarantee a response within 2 working days.
8.Q: Can you design and manufacture according to customers' requests? A: Yes, we adhere to the detailed specifications provided by our customers and offer professional recommendations to meet their needs.