| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we conduct tensile strength tests during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a three-step cleaning process before painting: sandblasting, water cleaning, and parkerising. We use internationally renowned brands like Dupont or Aksu for the powder coating to ensure a beautiful, firm, and smooth surface resistant to UV rays and corrosion.
3.Q: What if the quality doesn’t meet my expectations?
A: We ensure no defective products leave our factory by conducting strict quality inspections at every stage. Defective rates are kept under 0.1%. If an issue arises, we resolve it within 2 working days upon receiving proof.
4.Q. What is your sample policy?
A: We provide samples if parts are in stock, with customers covering courier costs. Sample costs are refunded after placing an order.
5.Q: How long is the warranty for your fence products?
A: Our products are designed to last at least 10 years, and we usually offer a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and feedback once goods are shipped. Upon receipt, dedicated staff will follow up, addressing any issues within 2 working days.
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