Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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The chain link fencing mesh dimensions and tolerances are meticulously crafted to ensure precision and reliability. Typical wire sizes and tolerance on height are maintained to meet diverse requirements.
1. Q: Are the welding points easily breakable? A: Please rest assured. We rigorously test the tensile strength during production to ensure durability.
2. Q: Do the fences rust easily? A: Prior to painting, the fences undergo a meticulous cleaning process: sand-blasting followed by a three-stage water cleaning—parkerising, and final water cleaning. We use premium powders from Dupont or Aksu, renowned for their quality. This ensures a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3. Q: If the quality does not meet my expectations, how will you address it? A: Firstly, no defective products leave our factory. We conduct strict quality inspections at every stage, aiming for a defect rate of less than 0.1%. Should any issues arise, we commit to resolving them within 2 working days upon receiving photographic or video evidence.
4. Q: What is your sample policy? A: We can provide samples if we have the parts in stock. However, customers must cover the courier cost. The sample cost will be refunded once you place an order.
5. Q: How long is the warranty for your fence products? A: Our products are designed to last at least 10 years. Typically, we offer a warranty ranging from 5 to 10 years.
6. Q: Can I become your agent? A: We warmly welcome all forms of cooperation. Please email us for further details.
7. Q: How do you handle after-sales service? A: We track the shipment in real-time and provide timely updates. Post-delivery, our dedicated staff will follow up, and any issues will be addressed within 2 working days.
8. Q: Can you design and manufacture according to customer specifications? A: Yes, we adhere to detailed customer specifications and offer professional recommendations.