Customization: | Available |
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After-sales Service: | 5 Years |
Warranty: | 5 Years |
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1.Q: Are the welding points easy to break?
A: Rest assured, tensile strength is thoroughly tested during production.
2.Q: Do the fences rust easily?
A: Our fences undergo extensive sand-blasting and triple cleaning processes. Using internationally renowned brands like Dupont and Aksu for powder coating ensures a beautiful, firm, and smooth finish that resists UV and corrosion.
3.Q: What if the quality does not meet my expectations?
A: We guarantee no defective products leave our factory. Strict quality inspections at every step reduce the defect rate to less than 0.1%. If any issues arise, we commit to resolving them within 2 working days upon receiving proof.
4.Q: What is your sample policy?
A: Samples are available if we have ready parts in stock. Customers must cover courier costs, which will be refunded after placing an order.
5.Q: How long is your warranty for fence products?
A: Our products have a lifespan of at least 10 years, with a standard warranty ranging from 5 to 10 years.
6.Q: Can I become your agent?
A: We warmly welcome all cooperation inquiries. Please email us for more details.
7.Q: How is your after-sales service?
A: We track shipments in real-time and provide timely feedback. Upon receiving the goods, our dedicated staff will follow up, resolving any issues within 2 working days.