| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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1. Q: Are the welding points easily broken?
A: Rest assured, we rigorously test tensile strength during production to ensure durability.
2. Q: Do the fences rust easily?
A: Prior to painting, fences undergo sand-blasting and triple cleaning processes: water cleaning, parkerising, and water cleaning. We use high-quality powder from Dupont or Aksu to ensure the plastic layer is beautiful, firm, and smooth, with excellent UV and corrosion resistance.
3. Q: If the quality does not meet my expectations, how will you address this?
A: We maintain strict quality control, with a defective rate of less than 0.1%. If there is an issue, we guarantee a resolution within 2 working days upon receiving proof.
4. Q: What is your sample policy?
A: We can supply samples if we have parts in stock, with courier costs paid by the customer. Sample costs will be refunded upon order placement.
5. Q: How long is the warranty for your fence products?
A: Our products have a lifespan of at least 10 years, and we typically offer a 5-10 year guarantee.
6. Q: Can I become your agent?
A: We warmly welcome all types of cooperation. Please email us for more details.
7. Q: What is your after-sales service?
A: We provide real-time tracking and feedback after shipping. Upon receipt, a dedicated staff member will follow up, and any issues will be addressed within 2 working days.
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