| Customization: | Available |
|---|---|
| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1. Q: Are the welding points easily broken?
A: Rest assured, tensile strength is thoroughly tested during production to prevent any breakages.
2. Q: Do the fences rust easily?
A: Our fences undergo a meticulous sand-blasting and cleaning process, followed by the application of high-quality Dupont or Aksu powder coatings. This ensures a beautiful, firm, and smooth plastic layer that resists UV rays and corrosion.
3. Q: If the product quality doesn't meet my expectations, how do you address this?
A: We perform stringent quality checks at every step, maintaining a defect rate of less than 0.1%. If any issue arises, we guarantee to resolve it within 2 working days upon receiving visual proof.
4. Q: What is your sample policy?
A: We can provide samples if we have ready parts in stock. Customers are responsible for courier costs, which will be refunded upon placing an order.
5. Q: How long is your company's warranty for fence products?
A: Our fences are designed to last at least 10 years, with a standard warranty of 5-10 years.
6. Q: Can I become your agent?
A: We warmly welcome all cooperation types. Please email us for detailed information.
7. Q: What kind of after-sales service do you provide?
A: We monitor shipments in real-time and provide timely updates. After you receive the goods, our dedicated staff will follow up to address any issues within 2 working days.
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