| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1. Q: Are the welding points easily broken?
A: No need to worry. We rigorously test tensile strength during production.
2. Q: Do the fences rust easily?
A: Our fences undergo thorough sand-blasting and triple cleaning, followed by painting with high-quality Dupont or Aksu powder. This ensures a beautiful, firm, and smooth finish that is resistant to UV rays and corrosion.
3. Q: If the quality does not meet my expectations, how will you handle it?
A: We ensure no defective products leave our factory through strict quality inspections at every step. Defective rates are kept below 0.1%. If any issue arises, we will resolve it within 2 working days upon receiving your proof.
4. Q: What is your sample policy?
A: We can provide samples if parts are in stock, with the customer covering courier costs. All sample costs will be refunded after an order is placed.
5. Q: What warranty does your company provide for fence products?
A: Our products are designed to last at least 10 years. Typically, we offer a 5-10 year guarantee.
6. Q: Can I be your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7. Q: How is your after-sales service?
A: We provide real-time tracking and feedback after dispatch. Upon delivery, dedicated staff will follow up with you. Any issues will be addressed within 2 working days.
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