| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Our fences undergo a thorough cleaning process including sand-blasting, parkerising, and water cleaning. We use top-tier powder brands like Dupont and Aksu to ensure a beautiful, firm, and smooth plastic layer. The surface is resistant to UV rays and corrosion.
3.Q: If the quality does not meet my expectations, how do you address this issue?
A: We ensure no defective products leave our factory through strict quality inspections. Our defect rate is reduced to less than 0.1%. If any issues arise, we guarantee resolution within 2 working days upon receipt of your proof.
4.Q: What is your sample policy?
A: We can provide samples if parts are in stock. Customers need to cover the courier cost, which will be refunded after placing an order.
5.Q: How long is the warranty for your fence products?
A: Our products last at least 10 years, typically offering a 5-10 year guarantee.
6.Q: Can I become your agent?
A: We welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We track shipments in real-time and provide timely feedback. After receipt, we have dedicated staff for follow-ups. Any issues will be addressed within 2 working days.
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