After-sales Service: | 5 Years |
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Warranty: | 5 Years |
Certification: | ASTM, ISO9001, RoHS, CE |
Hole Shape: | Square |
Frame Finishing: | PVC Coated |
Surface Treatment: | Galvanized,PVC Coated |
Samples: |
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Customization: |
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1.Q: Are the welding points easily breakable?
A: Please rest assured. We test tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: To prevent rust, the fences undergo a meticulous process: sand-blasting followed by three stages of cleaning—water cleaning, parkerising, and another water cleaning. We use top-quality powders from Dupont or Aksu to ensure a beautiful, firm, and smooth plastic layer that resists UV and corrosion.
3.Q: What if the quality doesn't meet my expectations?
A: We ensure that no defective products leave our factory by conducting stringent quality inspections at every step, reducing the defect rate to less than 0.1%. If an issue arises, we'll resolve it within 2 working days upon receiving your proof via pictures or videos.
4.Q. What is your sample policy?
A: We can provide samples if we have the parts in stock. Customers need to cover the courier cost, but all sample costs will be refunded upon placing an order.
5.Q: How long of a warranty do you offer for your fence products?
A: Our products are designed to last at least 10 years. We typically offer a 5-10 year warranty.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for more details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback after goods are shipped. Once you receive your order, our dedicated team will follow up, addressing any issues within 2 working days.
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