| Customization: | Available |
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| After-sales Service: | 5 Years |
| Warranty: | 5 Years |
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1.Q: Are the welding points easily broken?
A: Rest assured, we test the tensile strength during production to ensure durability.
2.Q: Do the fences rust easily?
A: Absolutely not. Prior to painting, the fences undergo a thorough sandblasting and triple cleaning process: water cleaning, parkerizing, and another water cleaning. We use high-quality powder from renowned brands like Dupont and Aksu to ensure a beautiful, firm, and smooth plastic layer that is resistant to UV rays and corrosion.
3.Q: If the quality doesn't meet my expectations, how will you address the issue?
A: We have a stringent quality control process, reducing the defect rate to less than 0.1%. If any issue arises, we guarantee a resolution within 2 working days upon receiving your photos or videos as proof.
4.Q. What is your sample policy?
A: If we have ready parts in stock, we can provide samples, but customers must cover the courier costs. All sample costs will be refunded after placing an order.
5.Q: How long is the warranty for your fence products?
A: Our products are durable, with a lifespan of at least 10 years. We generally offer a guarantee of 5-10 years.
6.Q: Can I become your agent?
A: We warmly welcome all forms of cooperation. Please email us for further details.
7.Q: How is your after-sales service?
A: We provide real-time tracking and timely feedback after dispatching the goods. Once you receive the products, our dedicated staff will conduct follow-up visits. If any issues arise, we promise a response within 2 working days.
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